We have experience in industrial losses. For example we have experience in such diverse industries as:
We have experience investigating fires, failures, breakdowns, equipment damage, power surge, lightning, implosions, sabotage and insurance fraud in industrial occupancies. We have found the cause, the contributing factors and identified potential avenues for subrogation, particularly when outside contractors precipitated the incident. Sometimes the cause and claim did not match, particularly in cases of age-related wear and tear, lack of maintenance, and misplaced accusations of liability against contractors -- found both when retained by the manufacturer's and the contractor's insurance companies. We have experience with fundamentally flawed processes — for instance, one that caught fire dozens of times leading up to the loss, unknown to the insurer's underwriting department. We have experience at plants where unrelated fires broke out while we were investigating a fire ! We have experience with processes that exploded, imploded or went out of control where this outcome was an inevitable outcome of the design.
Industrial losses are different in that large loss is common. We have experience as lead engineer on an industrial loss claimed to be $800 million. Expensive losses use the same science in the investigation, even if more is riding on the investigation. Extensive losses or CAT losses may require more labour, and we have experience as the team lead and experience with the largest losses: 9/11, hurricanes, and large industrial fires.
Industrial losses are different in that there is a wider array of equipment, the equipment is not "fool proof" in that it can easily cause losses if careful operating procedures are not followed. It follows then industrial machinery and processes require skilled operators, and these operators build up an experience and observational knowledge of the machinery or process that can be valuable in investigating when something goes wrong.
Industrial losses are also different in that hazardous, corrosive, flammable, combustible and reactive materials might be present in the facility and at different points of the process. Root Cause Forensic Science and Engineering has both the background in physical chemistry and experience as a trainer in workplace health and safety in the Workplace Hazardous Materials Information System (WHMIS). We understand the hazards and how they may be involved in the incident we are investigating.